Privacy Policy

Your data privacy is very important to us

Last Updated: 01/01/25

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We prioritize your privacy and are dedicated to safeguarding your information. This privacy policy outlines how we gather, utilize, and secure your data when you engage with our website or services.​

1. Introduction

 (“we,” “us,” “our”) is a junk removal service that prioritizes the privacy of our customers. This Privacy Policy outlines how we handle your personal information and the measures we take to ensure its security. By using our website and services, you agree to the collection and use of your information as described in this policy.

2. Types of Information Collected

We collect the following types of personal information from customers:

• Full name

• Email address

• Phone number

• Physical address (for pickup services)

• Payment information (for billing purposes)

• Any additional information you choose to provide us

3. Method of Information Collection

We collect personal information through the following methods:

• Information provided by you during account registration, service requests, or contact forms Automatically through cookies and similar tracking technologies when you visit our website

• Via email, phone, or SMS communications

• Data collected during your interactions with our services

4. Purpose of Data Collection

We collect and use your personal information to:
Provide, operate, and improve our junk removal services
Process service requests and payments
Communicate with you regarding your requests, inquiries, and service updates
Ensure compliance with legal obligations
Provide you with promotional offers, updates, or relevant information (if you have opted in)

5. Data Security Measures

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security technologies, such as SSL encryption and secure payment gateways, to safeguard sensitive data. However, no security measure is foolproof, and we cannot guarantee absolute security.

6. Data Sharing

We do not share or sell your personal information to third parties, except in the following cases:

To service providers who assist us in operating our business (e.g., payment processors, IT services)

If required by law, in response to a legal request, or to protect our rights

For purposes of fraud prevention, security, and legal compliance

Importantly, SMS opt-in or phone numbers collected for the purpose of SMS communication will not be shared with any third party.

7. User Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your information

• Request deletion of your personal information, subject to legal and contractual obligations

• Opt out of receiving promotional communications from us at any time

To exercise your rights or make inquiries about your personal information, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

9. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or how your information is handled, please contact us at:
Phone: (413)-752-0700

10. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and your continued use of the website and services signifies your agreement to the updated policy.